Monday, April 11, 2016

No Spirit in the Air

Earlier in the year, I found a good deal for a flight to Vegas ($200 round trip direct).  We booked that great airfare deal through Spirit Airlines.  I prepaid for the car rental and the hotel.  I was excited because we planned to rent a car and go to the Grand Canyon for a day.  My girlfriend was excited to see Vegas for the first time.  Neither of us had flown with Spirit before and all we knew was that they were cheap.  Everything was set.  

Our flight was leaving at 8am on a Saturday.  I went to bed the night before and woke up in the middle of the night.  I looked at my phone to check the time and there was an email from Spirit Airlines.  They had sent an email at 1am notifying us that the flight was canceled.  I got up and tried to get another flight through their website - no luck.  I called them and the best they could do was offer us a non-direct flight that leaves the next day.  The lady on the phone said our only hope to get a Saturday flight was to go to the airport and speak to a Spirit rep in-person.

In the morning, we drove to the airport.  We found the Spirit counter but it said it's closed until 3:30pm haha.  This cheap airline doesn't even have a regular service counter that's open all day.  

Long story short, the rep was unable to help and could only get us to Vegas the next evening.  This would mean we would be in Vegas for 24 hours only before having to fly back home.  My girlfriend and I had already agreed not to take that option if it was presented.  So the rep refunded our tickets.

When I got home, I went on the internet and read reviews on Spirit Airlines.  To say they were unflattering would be an understatement.  If you decide to fly with Spirit Airlines, keep in mind: they charge for carry-on bags, they charge for window seats, their seats do not recline, and when they cancel your flight they only offer a $50 voucher.

Before the trip, I had already written down few sports bets I wanted to place while in Vegas.  Few days after the canceled trip I checked the outcomes of the games and found out I would have won $250.  So in the end, I ended up eating the cost of the hotel and the car rental, and missing out on $250.

It was disappointing to miss a fun trip because of an airline.  There was no Spirit in the air.

3 comments:

  1. In first as the first commentor ever! I've flown Spirit before; you have to really take it for what it is: cut throat rates that are not necessarily reliable unless the flights are fully sold. Why couldn't you cancel the hotel or car? At least eat the first day, but you can cancel the rest of the rentals, no?

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  2. Am I the second commentor? Thanks for the heads up about Spirit.

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  3. Fortunately, I have never flown on Spirit. I am a huge fan of Southwest. I have to drive quite a distance to catch flights out of Chicago Midway, but Southwest always comes through.

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